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Privacy Policy

Last updated: 15th September 2025

At RxnHub, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our website and mobile applications.

1. Information We Collect

We collect the following information for account management and to provide you with access to our services:

  • Account Information: We collect personal details such as your name, email address, and a password for the purpose of creating and managing your user account, and to provide access to our web and mobile platforms.
  • Image Data: Through our mobile applications, we capture image data directly from your device. This data is used solely for the purpose of generating AI outputs, which are stored on our servers to provide you with a better user experience.
  • IP Address: We collect your IP address for security purposes, including spam detection and to prevent unauthorized access to your account.

2. How We Use Your Information

The information you provide will only be used for the following purposes:

  • To manage your account and provide access to our platform services.
  • To generate and store AI outputs derived from your image data, providing you with more relevant and useful answers.
  • To contact you regarding account-related matters or updates to our services.
  • To detect and prevent spam and other security threats.

3. AI-Generated Outputs and Data Storage

The AI outputs generated from your image data are stored on our secure servers. These outputs are created solely based on the image you provide and are not linked to any other personal information you may have provided. These outputs are stored to improve the quality of the answers we provide to you.

4. Advertising

Our mobile applications may display advertisements. Please note that these advertisements are not based on your personal information or the image data you provide to us. We do not use your data for targeted advertising.

5. Cookies and Embedded Content

We use only essential cookies on our website, which are necessary for proper functioning and do not collect personally identifiable information. Our website does not embed content from other sources. All images and information are original and owned by RxnHub.

6. Data Security

We take your data security seriously. We implement appropriate technical measures to protect your personal information, image data, and account credentials from unauthorized access, disclosure, alteration, or destruction. All data transfers between our apps, website, and servers are secured using encryption.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections to any inaccurate personal data.
  • Request deletion of your personal data and associated AI-generated outputs.

To exercise any of these rights, please contact us at Customerservices@rxnhub.com.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website and apps after any changes signifies your acceptance of the new policy.

Our website address is: https://www.rxnhub.com.

Terms of Service

Last updated: 15th September 2025

1. Acceptance of Terms

By accessing or using the RxnHub website or mobile applications (“the Services”), you agree to comply with and be bound by these Terms of Service. If you do not agree, you must not use the Services.

2. Description of Services

RxnHub provides AI-powered image processing services through its mobile and web applications. Users may upload or capture images, which are processed to generate AI outputs stored on secure servers and optionally saved within the app.

3. User Accounts

  • You must provide accurate information when creating an account.
  • You are responsible for safeguarding your login credentials.
  • Account access may be restricted until approved by an administrator.

4. Acceptable Use

When using the Services, you agree not to:

  • Use the Services for unlawful purposes or in violation of applicable law.
  • Upload content that infringes intellectual property rights or violates privacy.
  • Attempt to disrupt or interfere with the operation of the Services.

5. Intellectual Property

All intellectual property rights in the Services, including but not limited to software, branding, and content, are owned by RxnHub. You retain rights to your uploaded content, but grant RxnHub a limited license to process it solely for providing the Services.

6. Disclaimers

The Services are provided “as is” and “as available.” RxnHub makes no warranties or guarantees regarding the accuracy, reliability, or suitability of AI outputs generated through the Services.

7. Limitation of Liability

To the fullest extent permitted by law, RxnHub shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services.

8. Termination

We reserve the right to suspend or terminate your account if you violate these Terms or misuse the Services.

9. Changes to Terms

We may revise these Terms from time to time. Continued use of the Services after any updates signifies your acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have questions about these Terms, please contact us at Customerservices@rxnhub.com.